Process / Method
The Anti-Subscription Fatigue Audit
vellankisushil·Listed today·0 buyers
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A 90-minute audit framework that helps mid-sized SaaS companies identify which subscription features customers actually use vs. which features they're paying for but ignoring. Output is a one-page report ranking every feature by "value-to-friction ratio" — the metric that predicts churn 60 days out better than NPS or usage frequency alone.
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